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Categories

Shipping & Returns

Shipping Policy:

If no shipping instructions are provided by the customer, Agrimart will use its best judgement. Shipments are F.O.B. Owensboro. Shipments on certain hazard items may be delayed until proper arrangements can be made. Orders recieved before 3 pm (CST) will be shipped same-day under most circumstances. Orders recieved after 3pm (CST)will be shipped the following business day.

Shipping time is calculated in business days. Weekends and holidays are not included. The day of pickup is also not included in shipping time.

Ground shipping may take up to 5-7 business days, regardless of your proximity to Kentucky, because some parts may ship directly from a manufacturer. If parts are needed by a certain date, please consider selecting an upgraded shipping method.

**UPS has a maximum per-package weight of 150 lbs.**

**FREE SHIPPING OFFERS ARE VALID ONLY FOR GROUND SERVICE** USA only, excluding Hawaii and Alaska.

International Shipping

Agrimart is now accepting international orders, payments via wire transfer and PayPal are the preferred methods.

For a Wire Transfer, the following information is required:
Beneficiary Information Required:

  • Beneficiary’s account name
  • Beneficiary’s address
  • Beneficiary’s account number (International Bank Account Number (IBAN) account number required for European wire)
  • Amount of wire and type of currency (i.e. US or Foreign)

Bank Information Required:

  • Complete name of the bank (i.e. BANK OF AMERICA not BOFA)
  • Complete address of bank branch
  • Society for Worldwide Interbank Financial Telecommunications (SWIFT) address or American Bankers Association (ABA) Number

The above banking information is required on each invoice being paid, either: on the actual physical invoice; or on a separate sheet attached to the invoice.

Please contact us at sales@agrimart.net for more information.

Return Policy:

30 day return policy with 10% restocking fee on any return unless Agrimart was at fault and a RMA (PO #) must be on package. The original shipping charge will not be refunded. No Returns on Opened Electronic Products unless the product is damaged. No Returns on Special Orders. (Non-Stock)

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If returns are necessary for any reason, we ask that the customer please contact and inform us of the reason for return. Return items via UPS or insured USPS. Please contact us if item is too large and requires freight line transport, and we will work with the customer to facilitate such transfers. A restocking charge may be issued if the original order was correctly filled or if the item was purchased over thirty days before return. All returned items should be insured for the customer’s protection. Used merchandise may be repaired and returned at the manufacturer’s discretion, as opposed to being replaced or credited. A customer must have an RMA to return parts.

Warranty Products
Any part that is covered under parts warranty will have to be sent in to Vendor for warranty consideration. Agrimart has only so long to file a claim for a warranty part. Due to this, please return the warranty part within 7-10 days after failure. Agrimart will not replace part or credit part until vendor says the part is a warranty part. The Vendors or Agrimart will not pay any of the freight on the part that is sent to and from them. It will be up to the customer to pay the freight of the part to the vendor and back into Agrimart.

US Ground Map from Ky:

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